Spare Parts Coordinator, Warsaw

Grateful to have someone who counts on you? Our Spare Parts Coordinators are!

For our Service Business Team in Poland, we are looking for a Spare Parts Coordinator (SPC) . The SPC is responsible for processing new and following up on existing orders/quotes and manage requests and inquiries related to spare parts orders and quotes including delivery status, return requests and pricing. The Spare Parts Coordinator is the key contact for customers and internal employees to identify and seek the right parts.
 

The Spare Parts Coordinator is the key contact for the internal supply chain organization for all matters related to orders/quotes and must be proficient in the skills necessary to identify parts and to provide customers with prompt and reliable answers to their spare part enquiries.
 

The objective of this role is to provide world class customer service throughout the whole parts request handling process.
 

Key daily tasks within this role are : Identify sales opportunities for parts Managing customer expectations with regards to parts delivery Prepare and follow up on spare parts quotations Update and register customer information Ensure customers’ needs are met quickly and efficiently Follow all parts requests through to their completion Manage spare parts orders starting from quotation up to invoicing Communicate regularly with other individuals/departments within the organization Monitor and follow up on payments

Who are we?

We are an international team of problem-solvers, united behind one common goal –to transform the future of food. Our mission is to create a world where quality food is produced sustainably and affordably. Being the world leader in advanced food processing solutions, we’re in the unique position to make it happen. Having the opportunity is one thing, but turning it into something real is another. To fulfill our mission, we need individuals with diverse perspectives and skills, fresh thinkers with an inner drive to improve themselves and the world around us.

What’s in it for you?

There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect: 

Freedom to take initiative and make a real impact in a growing global business Recognition for your achievements Clear objectives and realistic demands An environment of trust and respect Opportunities to build your knowledge Space to explore, fail and learn Good salary and attractive benefits

What kind of a person are you?

We encourage each of our 8,000+ employees to bring their unique self to work and aim to make everyone feel recognized, valued and free to explore their potential. We’re committed to creating an inclusive culture and welcome new colleagues from all walks of life. You will recognize yourself in the profile below:

Knowledge of Spare Part processes and warehousing is a plus, but we encourage candidates without experience to apply for the role as well Experience of using a corporate ERP or CRM Systems is preferred Appreciation of commercial service Result orientation, ability to follow through and respect deadlines. Customer face-to-face interaction skills and commercial service skills. Available fulltime Good grammar and communication skills in English and Polish (minimum B1/B2 level). Good command of Hungarian or Ukrainian is a plus

Interested?

For more information about this position, we invite you to contact our Talent Acquisition Lead: Niels Spit. Via email:. Interested? Please apply via or Linkedin.

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