Job Title

Workday HCM Solution Architect

Job Description Summary

The Workday HCM Solution Architect will configure new functionality and enhancements within the Workday Human Capital Management (HCM) suite. Success in this role requires a deep understanding of the Workday HCM product suite and strong expertise in Workday configuration.

Role Purpose:

This role involves collaborating with regional HR leaders, HRIS analysts, stakeholders, and functional teams to configure new functionality and enhancements within the Workday Human Capital Management (HCM) suite. The role focuses on providing essential systems support, driving continuous improvement initiatives, ensuring alignment with organizational goals, and enhancing overall efficiency through strong expertise in Workday configuration and business process design.

Job Description

• Configure Workday HCM for new functionality and enhancements, including calculated fields, condition rules, eligibility rules, and business processes to support outlined requirements, while mitigating issues or impacts on other business areas.
• Collaborate with HR leaders, HR Business Partners, HRIS analysts, stakeholders, and functional teams to understand their needs, document technical requirements, and determine configuration options.
• Lead or participate in interactive discussions regarding best practices, business process development, or configuration options across various Workday HCM modules.
• Identify system improvement opportunities and propose actionable recommendations.
• Maintain design documentation to reflect the impact of configuration changes on business processes and communicate these to various stakeholders.
• Serve as a Tier 3 escalation point in support of our HR, Business, and Employee populations.
• Conduct root cause analysis for break fixes and issues and identify impacted employees, users, or data clean-up.
• Manage configuration updates during Workday HCM releases and upgrades, coordinate with Workday support for new functionality requests and defect fixes.

Company: Cushman & Wakefield