- You will be responsible for helping improve Reliability, Scalability, Security, and Operations of our Saa S platform
- You will be responsible for overall operations for our Cloud platform, optimizing infrastructure, monitoring and alerting, managing Uptime and other relevant SLAs
- You will scale, lead, and manage the Cloud Operations team
- Collaborate with other Engineering managers to evolve and transform our operations to the next level of reliability and scalability
- Lead your teams to deliver with a high level of execution and achievement
- Define and manage project plans and deliverables for the Cloud Operations group
- Well-versed in cloud tools, concepts, and methodologies
- Help the team Investigate and resolve technical issues
- Work across all engineering teams to identify areas of improvement in our Saa S platform
- Set strategic goals for operational efficiency and increased productivity
Our requirements
- Experience leading teams supporting AWS and Google Cloud Platform
- Fluency in English
- Possess a problem-solving attitude and are adaptable in the face of change
- Positive and enthusiastic with a high level of cross-functional partnership across other technical teams and XTM as a whole
- Bring a collaborative approach and excite your teams by creating a high-performing team culture
- Excellent client facing skills being an effective communicator with high quality presentation skills as well as verbal and written communication skills
- Resilient in the face of challenges, change, and ambiguity.
- Optimistic and believe that you can make a problem into a solution
- Resourceful, excited to uncover innovative solutions, and teach yourself something new when needed
- Take accountability, do the things you say you’ll do
- Bachelor's degree (or equivalent) in computer science or related field, or equivalent experience required
- 10+ years experience directly and formally managing and leading Cloud Operations team and function
- Experience managing teams supporting AWS / Google Cloud Platform
- Hands-on experience with observability tools
- Architectural experience building and managing large scale cloud platforms
- Experience with multiple cloud technologies
- Well versed with incident management process and uptime SLA
- Possess technical confidence and familiarity with cloud operations tools, techniques, and more importantly, mindset
- Proven ability to develop innovative solutions that lead to increased productivity
- Passionate about innovating at the intersection of technology
What we offer
- B2 B with paid service breaks
- Remote work with occasional site visits
- English lessons with native speakers
- Benefits platform (including access to Multisport cards and Medicover medical care)
- Company events - team and company-wide
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