Social network you want to login/join with: Technical Account Manager, AWS Enterprise Support, Warsaw Client: AWS EMEA SARL (Poland Branch)Location: Warsaw, Poland Job Category: Other EU work permit required: Yes Job Reference: 4b64e4880246 Job Views: 3 Posted: 24.04.2025 Expiry Date: 08.06.2025 Job Description: An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, Dynamo DB & RDS databases, Lambda, Cloud Front CDN, Io T and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Key job responsibilities You’ll build solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technical challenges. Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management. Consult with a range of partners from developers through to C-suite executives. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers. With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS. Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning. Solve a variety of problems across different customers as they migrate their workloads to the cloud. Uplift customer capabilities by running workshops, immersion days, etc. A day in the life See what the team say about their roles: About the team As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you. BASIC QUALIFICATIONSExperience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. Understand operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, Dev Ops, Big Data and Analytics, Security, Applications Development. Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences. Ability to juggle tasks and projects in a fast-paced environment. PREFERRED QUALIFICATIONSProfessional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. Programming or scripting skills with a combination of Java, Python, Perl, Ruby, C#, and/or PHP. Previous experience as a Software Engineer, Developer, Dev Ops Engineer etc. Understanding of Dev Ops practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus. Russian/Ukrainian language skills.
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