Key Responsibilities
Develop and execute change management approaches aligned with each client’s environment, including impact and readiness analyses, stakeholder identification, structured change roadmaps, and adoption metrics.
Engage stakeholders through interactive workshops, interviews, and focus groups to incorporate employee perspectives into solution design.
Create practical communication and learning solutions such as enablement programs, training paths, coaching frameworks, and super-user communities to support adoption.
Plan and implement clear communication strategies that explain the transformation vision, expected benefits, and real-world implications for teams.
Facilitate impact analysis sessions to evaluate current (As-Is) and future (To-Be) processes and define mitigation and transition actions.
Perform readiness and adoption assessments to measure organizational preparedness and monitor progress throughout the transformation.
Manage project streams from initiation to closure — including scope, scheduling, risk/issue tracking (RAID), budget oversight, and quality assurance — ensuring successful delivery within agreed timelines and costs.
Establish and maintain strong, trusted relationships with senior client stakeholders.
Skills & Experience
4–7 years’ experience in project delivery and organizational change management, preferably within technology-driven transformation programs.
Demonstrated ability to lead full lifecycle change initiatives from planning through implementation and adoption.
Excellent facilitation, communication, and stakeholder engagement capabilities, with confidence presenting to senior leadership.
Professional-level English proficiency (C1 or higher).
Relevant certifications are advantageous, such as change management credentials (e.g., PROSCI, CCMP, ADKAR), project management (PRINCE2, PMP), Lean Six Sigma, or Business Analysis.
Additional Qualifications (Preferred)
Knowledge of additional European languages, particularly German or Italian.
Background in consulting or participation in large, cross-country transformation programs.
Industry experience in financial services and/or the public sector.
Familiarity with BPMN or process modeling practices.
Willingness to travel up to approximately 20%, depending on project requirements.
