Join Tate & Lyle as a Collection Specialist! If you have already gained first experience in GSS / BPO environment, and would like to develop in the O2C department, it’s a great chance for you! How would your role look like? You will be responsible for collecting on the outstanding invoices and disputed items from our customers while resolving any problematic issues that cause delays in making timely payments. You will be responsible for: Managing a group of customers' accounts to ensure payments are received to terms according to Global Credit Standard. Anticipating and resolving queries on customer accounts to maximize T&L's cash position and minimize overdue debt Preparing Cash Collection Reports and Analysis for our Stakeholders Ensuring formal process documentation is in place Development, standardization, harmonization and improvement of end-to-end processes Supporting in development and implementation of best-practice processes What do you need to become successful in this role? We look for people who will thrive in a changing business and a culture that is evolving day by day – we value curiosity, courage, and a willingness to challenge others constructively. Very good English skills, both verbal and written Good knowledge of MS Office tools (Word, Excel, & Outlook) First experience in GSS / BPO would be an asset Accountancy knowledge would be an asset Ability to prioritize and manage tasks in a fast-paced environment Strong interpersonal, communication, and co-operation skills Teamwork and accountability Ability to analyze data and problem-solving skills An open-minded and positive, self-driven attitude We encourage you to get in touch and apply – We’re flexible and would love to discuss what you can contribute and how you can grow into the role. At Tate & Lyle, we are committed to all our employees being seen, heard, and valued and thus, we value the contributions of people with unique backgrounds, identities, and experiences. What do we have for you? As a business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. In addition to the flexible working policy, hybrid working model & competitive salary we offer: Extensive development opportunities and programs (vertical & horizontal promotions, foreign assignments, projects, broad range of internal & external trainings) Private medical care, including dental care MyBenefit Platform, including Multisport Lunch subsidy Work from home benefits package Languages assistance program ​ Personal trainer Life Insurance LinkedIn Learning Platform access Employee Assistance Program (an online platform to support your well-being) and Mental Wellness University Possibility to participate in various programs & projects, including activities in Charity Team, First Aid Team, Emergency Team, Active Team and Eco Team Last but not least: Work in a welcoming, stimulating, and energetic environment where you can unleash your potential Unlock your curiosity at Tate & Lyle Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture and fortification products that remove calories and add fibre. Customers use our innovations to create healthier, tastier food and drink for billions of consumers. Across the world, we are unlocking the curiosity and courage in our people – to foster a truly experimental culture and create a tech-enabled, more agile, risk-ready operation. Join us to play your part in growing our business and its positive impact on communities, society and the planet. Tate & Lyle Global Shared Services Centre in Łódź is the principal location for handling the business support activities and processes for Tate & Lyle, both transactional as well as value-added business partnering support. Starting operations in 2011 with less than 50 people, we now have over 350 employees supporting operations globally. We have 30 teams operating in Łódź to provide service in the areas of Finance, Customer Service, Procurement, HR/People Services, and IS/IT. Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.