Atradius
The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.
At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site:.
Atradius Collections
In this position your key responsibilities will be: Telephone contact regarding debt collection (B2 B sector only)
Estimated total telephone working time 30%–40%
Preparing recommendations for customers (also in English)
Ongoing contact with customers in Poland and abroad (internal and external)
Participation in local and international projects
What qualification should you have? Native speaker of Polish
Minimum communicative knowledge of English, allowing for fluent communication with clients on matters under consideration (mandatory)
Minimum one year of experience in debt collection (mandatory)
Knowledge of the trade credit insurance industry will be an additional advantage
Good knowledge of MS Office - Excel, Word, Outlook, Teams
Systematic approach, punctuality, independence and good work organisation
High enthusiasm for work and willingness to communicate
Ability to work in a team
Sense of humour
What do we offer? Work during specified, flexible hours and no overtime
Employment contract
Performance-based bonus
Private healthcare package including dental care
Opportunity to gain experience in an international financial institution
Opportunity for professional development in an experienced team, among interesting people
A good office location in Warsaw – with a direct connection between the office building and the R. Daszyńskiego underground station.
No dress code
Hybrid working – 3 days in the office / 2 days from home after gaining enough experience to work independently.
Salary, depending on experience, in the range of PLN 7,000-8,500 gross