Overview
We are developing an AI-enabled product in regulated healthcare that combines patient data, clinical knowledge, and advanced machine learning to deliver safe, compliant, and valuable outcomes. Operating on enterprise cloud and data platforms, the solution requires careful alignment across business, clinical, technical, and regulatory domains. The Senior Business Analyst plays a critical role in defining, validating, and managing requirements, ensuring stakeholder alignment, and supporting successful delivery across discovery, build, validation, and release phases.
Responsibilities
Act as primary liaison between business stakeholders, clinical experts, and technical teams (engineering, AI/ML, data, compliance)
Lead workshops and interviews to elicit business, clinical, and regulatory requirements
Translate needs into clear functional and non-functional specifications for AI-enabled solutions
Support the Product Owner in maintaining the backlog: define, refine, and prioritize epics, features, and user stories with PO and Architect
Maintain a Requirements Traceability Matrix (RTM) and change-control log aligned to ISO 13485/14971
Collaborate with the AI Architect to validate feasibility, scope alignment, and compliance
Define KPIs and success metrics; align reporting needs for AI features and workflows
Document as-is and to-be processes; identify gaps, risks, and automation or AI opportunities
Phase 1 (Discovery/Research): capture stakeholder and system data-readiness summary (sources, access, constraints), requirements, and compliance considerations
Phase 2 (Build/Development): validate feature implementation vs. acceptance criteria; support integration testing outcomes
Later phases: support UAT planning and execution, audit documentation, and regulatory submission preparation
Facilitate communication and alignment across executives, clinical advisors, regulatory teams, and delivery squads
Qualifications
Bachelor's/Master's in Business, Information Systems, Healthcare Informatics, or equivalent experience
5+ years in business analysis; 1+ years on AI/ML, data-driven, or healthcare technology projects
Strong SDLC and Agile/Scrum knowledge; fluent with Jira, Confluence
Proven requirements elicitation and management in regulated domains (healthcare, pharma, medical devices, finance)
Skilled at BRD, user stories, acceptance criteria, use cases; process modeling (BPMN, UML)
Comfortable with data-centric projects and enterprise integrations (e.g. awareness of Azure/Databricks, no coding required)
Excellent communication, facilitation, and stakeholder management across multi-geo teams
Preferred: experience with AI safety, patient-facing apps, or digital health
English: fluent (B2+) spoken and written; all communication and documentation in English.
Comfortable with regular overlap with US time zones for meetings.
Nice to have
Familiar with compliance frameworks (HIPAA, GDPR, FDA/MDR, ISO 13485) and basics of ISO 14971, IEC 62304, IEC 62366-1
Experience with Azure Dev Ops
What we offer
Culture of caring.
At Global Logic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
Learning and development.
We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at Global Logic. With our Career Navigator tool as just one example, Global Logic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.
Interesting & meaningful work.
Global Logic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you will work on some of the most cutting-edge and impactful solutions shaping the world today.
Balance and flexibility.
We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!
High-trust organization.
We are a high-trust organization where integrity is key. By joining Global Logic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
About Global Logic
Global Logic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
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