PROJECT INFORMATION:

Industry: banking

Location: hybrid work (1 day a week from the office in Gdansk, Gdynia, Wasaw or Lodz)

Remuneration: up to about 152 PLN/H net + VAT

Start: ASAP (to be agreed)

Project duration: long term



RESPONSIBILITIES:

Design and implement automation features for more efficient and secure application portfolio management.

Ensure all security aspects are in place and aligned with established processes.

Prepare and maintain technical documentation about all services and environments which are in scope of Application Support team.

Provide technical expertise on complex technical issues and also guide team members in solving technical problems and issues.

Guide other team members and project stakeholders to ensure the content of deliverables is accurate, optimised and secured.

Be proactive and engaged in every initiative related to KYC technical domain.

Make recommendations for technology infrastructure, software and equipment

Be point of contact for KYC System Team for all technical aspects.

Be point of contact for Test Team to provide potential inputs for the design and construction of test cases and scenarios related both non-functional and functional requirements.

Drive and coordinate maintenance activities such as: software upgrade, licence renewals, hardware ordering and decommissioning, patching and vulnerability process, etc.

Maintain system availability and sufficient level of IT support.



REQUIREMENTS:.

Have 3+ years’ experience managing ITIL Service operation processes (inc. event management, incident management, problem management, request fulfilment).

Understand the concept of continuous integration and deployment pipelines (Bamboo, Jenkins, Ninjago).

Have focus on continues improvement of service provided by the team.

Have competency to understand architecture and IT solution design documents.

Have a strong technical and leadership background.

Are creative and innovative with strong problem-solving skills.

Have experience in working international and with multicultural awareness.

Have direct focus toward customers.

Have drive to achieve goals.

Are eager to learn and follow new technologies.



WE OFFER:

Private medical care (Medicover) and Multisport card.

Integration meetings.

Group life insurance.

Mobile application - quick reporting of working time, quick access to new offers.