At ZEN. COM, we’re building products that simplify payments and make financial experiences seamless, secure, and enjoyable. To support our growth, we’re looking for a System Analyst who will play a key role in bridging the gap between business needs and technical execution. You’ll work closely with cross-functional teams to design smart, scalable solutions that directly impact how our products evolve. Requirements: Experience At least 5 years of experience in system analysis or a similar role Previous experience in the financial domain – a strong advantage Technical Skills Familiarity with programming concepts Strong skills in system design, business process modeling, and data analysis Ability to create and maintain detailed technical documentation Knowledge of BPMN and UMLExperience with Microservices and API integration Soft Skills Excellent analytical thinking and the ability to interpret complex systems and workflows Strong organizational and communication skills A proactive approach to problem-solving and decision-making Responsibilities: Gathering and analyzing business requirements from stakeholders Leading meetings and discussions with business teams to understand their needs and system expectations Collaborating with internal development teams and external vendors to define technical solutions Creating and maintaining clear, structured system/technical documentation Translating requirements and documentation into actionable tasks for the development team Taking part in workshops to identify processes, improvements, and system functionalities Proposing and designing new features Analyzing logs, metrics, and system errors to recommend optimizations Supporting the QA team in creating test cases and conducting acceptance testing If you're passionate about connecting the dots between business goals and technical solutions—and want to work on impactful products in a fast-moving environment—ZEN is the place for you.
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