Customer Support Representative (Warsaw) We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know i Gaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, Growe, is a leading business advisory and services group in i Gaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: Respond to customer queries via live chat, email, or phone regarding account issues, payments, games, bonuses, or platform navigation; Assist users with troubleshooting technical issues related to the platform, such as login problems, website errors, or software glitches; Help users with account-related tasks like registration and updating account information; Assist customers by explaining the rules of various games (sports betting, casino games, etc.) and how betting works; Report and escalate issues related to game errors or malfunctions to the relevant technical or support teams; Clarify questions related to betting odds, how bets are settled, and how winnings are calculated; Assist with issues related to deposits, withdrawals, and other payments; Ensure that customers comply with regulatory requirements, such as age verification, responsible gambling limits, and local gambling laws; Assist customers in setting limits for deposits, bets, or losses and provide resources for responsible gambling. Experience you’ll need to bring:1+ years of experience in customer support/call center (preferably in the field of i Gaming and/or VIP customer support); English proficiency at an Upper-Intermediate level or higher; Proficient knowledge of customer service, and standard practices and procedures; Knowledge of sales principles and methods; Able to maintain customer confidentiality. It's a perfect match if you have those personal features: Excellent verbal and written communication skills; Attention to detail; Problem-solving skills.# Customer Support Representative (Warsaw)08 OCT 2025 Customer Support Representative (Warsaw)
#J-18808-Ljbffr
