Join Our De Longhi Team as a Customer Service Advisor with German
Be our brand ambassador handling customer inquiries via phone, web form, or chat
Follow our proven procedures to meet customer needs quickly and professionally
Process warranty claims and coordinate repair services ️
Offer technical troubleshooting support and guidance
Resolve complaints, process orders, arrange refunds, and provide product info for a seamless customer experience
Assist customers with every step of the purchasing process, from questions to resolving issues
What We're Looking For:
German language superstar (C1 level) in both writing and speaking
Proven experience in a Customer Service role, especially in consumer products
Comfortable with multiple systems and platforms (like CRM, Web Chat, Review Sites)
A team player with a positive attitude and great support for colleagues
Previous experience in a Contact Centre
What We Offer:
Work in a modern office at Global Office Park, right in the heart of Katowice ️
Fantastic benefits package: private medical care (Lux Med), My Benefit cafeteria, life insurance, language training
Attractive bonus for bringing your friends on board
Join our team and make a difference every day!
