Customer Care Representative with German
Join to apply for the
Customer Care Representative with German
role at
QIAGEN Wrocław.
Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams. We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, and wants to make a tangible difference in people's lives, then QIAGEN is the place for you. At QIAGEN, every day is an opportunity to make a real-life impact. Join us, grow with us, and together, let's shape the future of biological discovery.
Position Description
Orders processing using SAP software
Ensuring invoices accuracy and discrepancy corrections in SAP and e-invoicing systems
Handling of returns and complaints
Managing customer database to ensure data accuracy and integrity
Maintaining positive customer relations via phone, email, and chat within the Salesforce System
Sustaining positive relations with business partners and other departments
Please make sure to send an English version of your CV!
Position Requirements
Good command of English (at least B2/C1 level) written and spoken
Good knowledge of German is nice to have
Knowledge of SAP or other ERP system will be an asset
Knowledge of Salesforce or other CRM system will be a plus
Good knowledge of MS Office package
Customer centric approach
Proactive and problem solving attitude Excellent relationship-building and communication skills
What We Offer
Private medical care
Group Life Insurance
Multisport card
Flexible benefits platform
Language classes
Pension Scheme (PPE) after 12 months
Childcare subsidy
Training and development programs
Employee Assistance Program and internal QIAGEN communities
Happy Monday (snacks provided)
Attractive location (Sky Tower)
Hybrid work (conditional to your role)
QIAGEN is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
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