It Support, Gdansk

Ostatnia aktualizacja 2024-02-18
Wygasa 2024-03-18
ID #2014473596
It Support, Gdansk
Poland, Pomorskie, Gdańsk,
Zmodyfikowano February 2, 2024


IT Support Miejsce pracy: Gdańsk Technologies we use


Active Directory
MS Office 365
MS Teams
Operating system

Your responsibilities

The IT Specialist is the primary interface between the IT organization and the location.
Helps with the onboarding process and equipment distribution.
Maintains strong business relationships with senior management and critical stakeholders at locations of responsibility and collaborate with Local IT stakeholders.
Communicates with Local IT stakeholders through a documented communication plan and recurring scheduled meetings.
Continuously improves all Noble IT services (e.g., self-help, hardware ordering, support tools, meeting rooms and AV equipment).
Ensures that emergency rooms, meeting rooms and Local IT offices are safe, clean, and presentable and that equipment is frequently tested and working.
Assumes lead technical role in Local IT projects in coordination with the Enterprise.
Maintain the design and configuration documentation for the Noble IT assets for the location.
Strongly contribute to execution and management of service life cycle including: Policies/SLA negotiation and adherence, establishment of metrics, reporting, continuous improvement.
Act as subject matter expert and escalation point in case of escalated and high severity incidents, projects, initiatives, or changes to the Local IT landscape.
Our requirements

Bachelors Degree in Computer Science or other IT related field.
5+ years of experience in IT Support with specific knowledge in the following:
Server Support (Hardware, Windows Server 2016/ 2019, Linux, Ubuntu, Red Hat, SUSE).
Desktop Support (Windows 10, Windows 11).
Mobile Device Management: LANs, WANs, and WLANs, Network routing and switching, Firewalls, Cisco, Palo Alto, Fortinet routers, switches, firewalls.
ITIL Foundation and ITSM framework experience.
Service Now experience.
Active Directory, AAD, LDAP.
Microsoft 365, Compliance, Exchange, Share Point, Teams, Power BI, Power Apps.
Ability to work effectively across and within diverse teams.
Excellent facilitation, verbal and written (formal and technical) communication skills with a good command of the English language.

Ability to effectively articulate and present complex concepts and ideas to senior IT and business management and end users.
What we offer

Great opportunity to work in an international company that values employees and provides right environment for right people.
Chance to contribute in the high-level service provided to our rigs globally.
Office located in well-communicated city area in Gdańsk Centre.
Great opportunity to join a group experienced individuals specialised in oil and gas industry.

private medical care
life insurance
integration events
retirement pension plan
video games at work
coffee / tea
pre-paid cards
christmas gifts
Development Program
Company Social Fund
Psychological care
Sharing the cost of Multi Sport card
Pastries and fruits in the office
Foreign language classes
Recruitment stages

First meeting with Recruiter - Kamila
Interview with Manager and Recruiter
Final Feedback
About the position

The IT Support governs Local IT on one or more onshore installations or locations.

This role is responsible for the overall Local IT delivery to the location.

This includes ensuring minimal downtime, maximum performance and handling any changes to ensure that they are aligned with the IT strategy and IT standards.

This position also engages, supports, and trains Noble employees with high service professionalism in matters of IT assistance. The IT Specialist role is responsible to ensure that all IT equipment used by the employees in local offices and locations is always available and working to the highest performance standards. The IT Specialist manages the IT assets, such as PCs, TVs and audio-visual equipment for these locations and has the responsibility to adhere to and track support contracts and agreements.
Important information regarding this job position:

This job position is open in Poland - candidates must have current legal authorisation to live and work in Poland.

Please send us an English version of your CV.
Noble Drilling Poland

Our Noble Drilling Gdańsk office, which appeared on Tricity map in 2019, is designed to deliver the highest level of services to our Rigs located around the world. Joining us, you will become a part of our team of more than 200 colleagues, all of whom are dedicated to support our fleet, delivering services such as: Finance, Supply Chain, Logistics, Inventory Management, Category Management, Global HR (Crewing, Training, Manning, Employee Cycle, Local HR), Offshore IT, Local IT, Technical HUB, HSSEQ.
You will be working in an environment full of opportunities to grow, where you will feel valued and trusted.
Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

Szczegóły pracy:

Rodzaj pracy: Pełny etat
Rodzaj kontraktu: Stały
Rodzaj wynagrodzenia: Miesięczny
Zawód: It support

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