The purpose of the Colleague Transformation programme is to earn the trust of our colleagues in a simple and helpful way. The programme aims to provide colleagues with a better experience of working at Tesco, enhanced by technology that’s accessible anywhere and available to everyone. By reducing manual tasks and admin our Colleagues, Managers and People Partners will be able to focus on their work, building their skills and building teams.
The Associate Product Manager will help build the vision for the Colleague Facts API and deliver it across every country Tesco operates in. This is a particularly exciting time to join the team as we are at the forefront of Tesco’s global technology transformation, so we have executive sponsorship and substantial budget. The role spans the whole product lifecycle.
Please reach out if you are an individual who looks for the customer angle amidst technical complexity, naturally unites stakeholders around a vision, and is unrelenting in delivering value as soon as possible to make a real difference for hundreds of thousands of colleagues across the globe.
While specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:
Have accountability for features within a complex product domain, and help drive product vision, roadmap and execution
Relentlessly seek to understand the needs and pain points of my customers and business stakeholders
Prioritise roadmaps with multiple optimisation criteria and decisively resolve trade-offs with peers and senior leaders
Proactively partner with peers and senior stakeholders to help set the future direction of my product as part of the wider business strategy
Ability to visualise and explain complexity to both technical and non-technical audiences
Attitude and the aptitude to learn new product area/domain quickly
Transparency and honesty about risks and uncertainties while pushing forward and adjusting to lessons learned
Empathy and good listening skills to understand the needs/ pain points of your customers/ stakeholders
Knowledge of Agile methodologies, writing effective user stories/ acceptance criteria
Understanding of User Research/ Design Thinking concepts
You’ll need to have demonstrated experience of:
Domain expertise in online products, APIs and international product delivery. Experience in authentication and customer onboarding is a plus
Prioritising and allocating resources across a product portfolio serving different needs, objectives and timeframes
Taken at least 1 new product/idea from conception to go-live, through standard software product development lifecycle and got measurable success across defined KPIs
Understanding a typical Software Development Lifecycle
Understanding the concepts of user stories, personas, acceptance test criteria
Understanding Agile methodologies
Understanding tech debt and non-functional requirements like performance, security
Translating customer requirements into technical terms
Explaining technical capabilities and limitations to business stakeholders Breaking down complex problems into small, deliverable chunks of work
Building, maintaining and prioritising a product backlog using tools such as Jira
Documenting and explaining new requirements to engineers using tools such as Confluence/Jira/Miro
Working in cross-functional teams distributed across multiple countries
Tesco is a leading multinational retailer, with more than 330 000 colleagues.
Our software is used by millions of people across several countries every day. Whether it’s the tills and websites our customers use, or the systems our colleagues and partners use, you’ll play your part in keeping it running like a well‑oiled machine. And when a business problem pops up? You and the creative minds in our team will be challenged to solve it.
As Tech Hub we cooperate within the group of Tesco Technology Hubs located in the UK, Poland, Hungary, Czech Republic and India.
What our colleagues like the most at Tesco:
We develop our own products
We make an impact; large scale of operation
Accountability and respect are given to us
We cooperate and support each other
There are great colleagues who are divided into small teams here
We can develop and learn new things
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