- Share Point
responsibilities :
- Our role is your opportunity to work as a part of the Resourcing Technology team to provide efficient and flexible technical support to internal clients and across all internal technology platforms.
- The Application Support Analyst will be the first point of contact for all technology support tickets and queries that come into the team via telephone and e-mail.
- What you’ll be doing:
- Reviewing, processing, and dispatching all support tickets and queries coming into the team via Group Inbox, Service Now, and telephone
- Being 1st line support for the tickets you are responsible for
- Recording and managing all information/data and actions/tasks
- Building and maintaining strong working relationships within the team and with Internal Technology
- Providing administrative support
requirements-expected :
- IT service desk experience (one year)
- Strong IT skills and computer literacy
- Experience working within Share Point and Office 365
- Fluency in English
- Excellent communication skills including via telephone and e-mail
- Strong attention to detail
- Ability to manage and organize your own workload
- Proactive problem-solving skills
- Good MS Excel skills would be an asset
offered :
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
- *Details may vary slightly depending on your location, local labour law, etc.
