OUR HIRING PROCESS: We review your application against our job requirements. We do not use machine learning technologies during this phase, as we believe every human deserves personal attention. Our experienced recruiting professionals evaluate each application to ensure a fair and detailed assessment. Selected candidates may be invited to submit a video interview for review by the hiring manager. This may be followed by a test or short project to assess fit for the team. If selected, you will be invited to interview face-to-face or via Zoom with our INFUSE team. We do not conduct interviews via text message or Telegram, and we do not hire without meeting you in person or virtually. After the interview process, if you remain interested and we like your profile, we will discuss the offer. We ensure you have the opportunity to speak with us live before any offer is made, as we consider our team members to be family and want you to feel welcomed. INFUSE is committed to data privacy and security. For more information, please see our Privacy Policy. Are you driven to deliver exceptional client experiences and thrive in a dynamic environment? INFUSE is seeking a passionate Client Success Specialist to join our team. Your efforts will directly impact our clients' satisfaction and our company's success. This role offers professional growth and the chance to work across various industries, making each day unique. Our company values employee satisfaction and fosters a workplace where everyone feels valued and connected. Join us to be part of a supportive community that celebrates success and encourages continuous improvement. Our employees love their jobs because of the meaningful connections they make and the positive impact on clients' businesses. This role is ideal for someone who excels in dynamic environments and can adapt to support both internal teams and clients. Key Responsibilities: Build and maintain strong, long-lasting client relationships Ensure timely and successful delivery of solutions aligned with client needs and objectives Communicate progress of initiatives to stakeholders Identify growth opportunities within the territory and collaborate with sales teams Assist with client requests, issue escalations, and perform administrative tasks such as data entry and scheduling Qualifications: Proven experience managing client relationships, preferably in hospitality, client success, or sales Strong communication and interpersonal skills Attention to detail and ability to manage priorities in a fast-paced environment Empathy and ability to address client needs effectively Proactive problem-solving skills If you're passionate about building relationships and delivering excellent client experiences, we invite you to apply. Join INFUSE and embark on a rewarding career where your contributions are valued. Submit your application today!
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