Technical Services | Full Time | Job Id: 21939 Experienced Key Responsibilities Why should I Join Check Point Diamond Support: Get a golden opportunity to be the Diamond Account Manager for the biggest Enterprise IT departments around the world Get experience with the Security products of the leading vendor in the Cyber Security industry Challenge yourself on a daily basis with complex technical issues Join a team of motivated, fun and creative minds Build a long-term career at Check Point with multiple options for future growth Act as the Technical Services Account Manager for the most exclusive customers worldwide Represent Check Point Diamond Services in the most professional and service-oriented manner Deliver technical support with the highest service standards for all outstanding technical issues Conduct frequent on-site visits at the Diamond customers' premises for the purpose of troubleshooting, upgrades & migrations, frontal training, and more Engage in weekly/bi-weekly follow-up calls with the Diamond customers’ technical teams Build and maintain hotlabs for the Diamond customers’ most crucial Check Point estate Qualifications4+ years of experience with Technical Support or Customer-service oriented positions in the IT industry - Mandatory. Very good English skills (Spoken and written) - Mandatory. Customer orientation & experience with direct face-to-face service Thorough hands-on knowledge of Check Point products - A big advantage. Familiarity with Security products - An advantage. Willingness to learn new technologies, self-learner Experience with IP-based networks, network design, and security products - An advantage. Experience with several different operating systems: Unix-based, Windows platforms. Apply for this Position Please fill out the following information: First Name *Last Name *Email *Phone *Location (City) *Please select Linked In Profile URLGender *Please select Resume/CV *Attach Resume I hereby confirm collection and usage of the above-mentioned data per Check Point’s Privacy Policy for recruitment purposes.
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