We are seeking a skilled and detail-oriented Mid-Level Atlassian Engineer to support the configuration, administration, and optimization of Atlassian tools across our organization. The ideal candidate will have hands-on experience with Jira, JSM, Confluence, and other Atlassian products, and will be responsible for enhancing workflows, maintaining system integrity, and ensuring seamless integration with other enterprise tools. As part of the Product & Technology Operations organization, you’ll collaborate with cross-functional teams to implement scalable solutions, drive process improvements, and provide user support and training. This role is ideal for someone with a solid foundation in Atlassian administration, strong scripting or automation skills, and a passion for improving team productivity and tool performance.

Key Responsibilities: 

Design and implement custom workflows, fields, screens, and permissions to support project and business needs. 

• Develop advanced automation and scripting to enable scaling of Process & Collaboration Tools team and the Product & Technology organization 
• Develop and/or extend integrations between the Atlassian Suite, Asana, Slack and other business critical systems in support of Product & Technology related processes 
• Develop solutions leveraging AI to enable data insight 
• Monitor system performance, troubleshoot issues, and ensure security and compliance standards are met. 
• Collaborate with stakeholders to gather requirements and deliver solutions that align with team objectives.

Requirements: 

• Experience with development, scripting, and customization in the Atlassian Suite of products, particularly Jira, JSM, and Confluence 
• Experience developing sophisticated automation to streamline processes within Jira, JSM, and Confluence 
• Experience in designing and developing integrations between Jira, JSM, Confluence, and business critical systems, e.g., Slack, Asana, Workday, Salesforce 
• Skilled w/ development and scripting in languages such as Python, Java, Groovy 

○ Must-have: Experience with Groovy and Atlassian REST APIs 

○ Nice to have : Exposure to Node JS, React or other Java Script frameworks 

• Nice to have : ○ Experience with Atlassian Assets

○ Analytics experience (Atlassian Analytics, Tableau, Power BI, Eazy BI etc.) 

• Problem solver with the ability to think outside of the box for creative solutions 
• Strong communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders 
• Solid English skills both written and verbal